FAQ
This is a list of frequently asked questions (FAQ). If your question is not answered here, please use the form on our Contact page to submit your question.
If you prefer to call us our phone number is: (03) 9898 1337
Or, you can fax us on: (03) 9898 1339.
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- How does the school order goods for fundraising event? [click here]
- Go to the online order form.
Simply fill out the details, and click the SUBMIT button. - What is the financial deal between our school and Ambrosia? [click here]
- The product is couriered to and from the school on the dates you nominate.
The school only pays for what is not returned plus a $20 courier fee.
The school makes 100% profit on all items sold. - What is the cost of each item for the school? [click here]
- 89 cents + GST
- What is the recommended selling price of each item? [click here]
- $1.95
- What is the school charged for freight? [click here]
- $20 in total for all items.
However if the goods are not ready at reception on the pickup date nominated on the order form the school is charged a second $20 fee.
If the goods are not ready at reception on the second pickup date agreed by the school the school is charged for all the goods delivered plus 2 courier fees
(2 x $20=$40). - How long does it take for delivery? [click here]
- 3 - 5 working days
- Does the school have to set up the displays? [click here]
- No. The displays of bookmarks and gift cards arrive already setup.
All you have to do is remove the bubble wrap, put the bubble wrap back in the delivery box so it is ready at pack-up time, and place the goods on the table ready to sell. - What responsibilities does the school have for the goods delivered? [click here]
- The school agrees to ensure the goods are not damaged, which includes the display box, to ensure that the goods are repacked into the carton in which they were delivered, and to ensure that they are ready at reception on the date nominated by the school.
- Are there any other financial liabilities incurred by the school? [click here]
- For any display box that is returned damaged the school is charged $50.
- What is involved with packing up the goods? [click here]
- Detailed pack-up instructions are contained in an envelope adhered to the outside of the delivery box. Briefly all the school has to do is put the bubble wrap over the display, place back the display back in the delivery box, stick the enclosed return address label over the original address label, and return to the school reception.